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Golden keys for Fontenay concierge

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PR
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The Fontenay
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In January, a special award was presented at the "Zum Alten Lotsenhaus" restaurant in Hamburg-Övelgönne. At the "kick-off party" of the Hamburg section of the "Clefs d'Or", Nina Bergmann, concierge at the Hotel Fontenay, received the crossed golden keys. This festive ceremony marks her acceptance into the exclusive network of hotel concierges, who are characterised by shared values, goals and interests. At the age of 37, she is now part of this prestigious circle.

“We are incredibly proud of Nina Bergmann,” emphasises Thies Sponholz, Managing Director of The Fontenay. “She is a charming and reliable contact person for our guests, who ensures that their wishes and plans are realised smoothly and that they can always enjoy exciting and unforgettable Hamburg experiences.”

Nina Bergmann describes this special moment as follows: “Receiving the golden keys is a great honour for me. I am proud to be part of this prestigious association, in which loyalty, friendship and a passion for the profession are lived as a vocation,” explains the Berlin native.

The award of the crossed golden keys requires at least five years of professional experience in the hotel industry and at least two years working as a concierge. In addition, nomination by two members of the association and successful completion of an application process are required. Les Clefs d’Or is an international network of hoteliers dedicated to providing travellers worldwide with exceptional experiences. In addition to guest care, there is a strong focus on promoting young talent, exchange and friendship among members – values that are expressed in the international motto “In Service through Friendship”.

Since November 2021, Nina Bergmann has been working as a radiant hostess and competent contact person at the concierge desk of The Fontenay, under the direction of head concierge Jan Riepen. Prior to this, she gained valuable experience in renowned hotels such as the “SIR Nikolai Hotel” in Hamburg as well as “Das Stue” and “The Ritz Carlton Hotel” in Berlin. She spent a formative period in 2012 and 2013 at “The Centara Grand Beach Resort & Villas” in Thailand. She graduated as a “Dipl. Hotelière, Restauratrice” from the SSTH Swiss School of Tourism and Hospitality in Switzerland in May 2012.

Quick Facts

Address

THE FONTENAY Hamburg
Fontenay 10
20354 Hamburg

Contact

Tel.: +49 40 605 6 605-0
E-Mail: info@thefontenay.com
Web: https://www.thefontenay.com/

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